Refund policy

ALL SALES ARE FINAL

Due to the personal and hygienic nature of skincare and beauty products, all sales are final. We do not accept returns or exchanges for change of mind, personal preference, skin sensitivity, or products that have been opened or used.

If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 48 hours of delivery at glowritualbynory@outlook.com and provide your order number along with clear photos of the product and packaging.

Approved claims may be eligible for a replacement or refund at our discretion.

Glow Ritual by Nory is not responsible for packages marked as delivered by the shipping carrier. If a package is lost in transit, please contact us so we can assist you with the appropriate carrier claim.

Please note that individual skincare results may vary. Glow Ritual by Nory is not responsible for allergic reactions or sensitivities to individual ingredients. Customers are encouraged to review product ingredients and perform a patch test before use.

Glow Ritual by Nory reserves the right to deny claims that do not meet the requirements above.